Outage in Simpplr

Investigating Analytics Server Issue

Resolved Minor

May 12, 2025 - Started 11 months ago - Lasted about 10 hours
Official incident page

Incident Report

Hi there, We’re currently investigating reports of slowness affecting the analytics server. Users may notice delays in dashboards and data reports. While we haven’t yet confirmed the root cause, we are actively working with our vendor to identify and resolve the issue. We’ll share more updates as we learn more. Thank you for your patience. Simpplr Technical Support

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/13/2025 12:15AM

Hello,
The issue affecting the analytics server has been resolved. Users should no longer experience slowness when accessing reports or dashboards. We are continuing to monitor the system to ensure continued stability. Please reach out to support if you are experiencing any issues.

Thank you,
Simpplr Technical Support

INVESTIGATING 11 months ago - at 05/12/2025 02:22PM

Hi there,
We’re currently investigating reports of slowness affecting the analytics server. Users may notice delays in dashboards and data reports. While we haven’t yet confirmed the root cause, we are actively working with our vendor to identify and resolve the issue.

We’ll share more updates as we learn more.

Thank you for your patience.
Simpplr Technical Support

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