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Outage in Simpplr

Microsoft Outlook and 365 outage leading to email and newsletter deliverability issues

Resolved Minor
January 22, 2026 - Started 22 days ago - Lasted about 8 hours
Official incident page

Incident Report

Microsoft is reporting that a number of services, including Outlook and Microsoft 365, are experiencing degradation and outages. If your organization uses Outlook or other Microsoft services for email, newsletters and other emails may be delayed or not delivered. You can check the current status of these services on Microsoft's status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect
Components affected
Simpplr Employee Newsletter

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Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 01/23/2026 07:44AM

Hello,

Microsoft has resolved the service degradation affecting Outlook and Microsoft 365. Simpplr email functionality is now operating normally, and no further impact is expected.

Thank you for your patience.
Simpplr Technical Support

MONITORING 22 days ago - at 01/23/2026 05:15AM

Hello,

We have verified that previously undelivered newsletters are now being delivered to Outlook users in some time intervals. However, some delivery delays are still being observed due to the ongoing Microsoft service degradation.

We are still actively monitoring the issue and the Microsoft status page and will continue to share updates as needed.

Thank you for your continued patience and understanding,
Simpplr Technical Support Team

IDENTIFIED 22 days ago - at 01/22/2026 11:28PM

Microsoft is reporting that a number of services, including Outlook and Microsoft 365, are experiencing degradation and outages. If your organization uses Outlook or other Microsoft services for email, newsletters and other emails may be delayed or not delivered.

You can check the current status of these services on Microsoft's status page: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

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