Outage in Simwood
London: Reduced fibre network redundancy
Resolved MinorIncident Report
We are seeing one of our physical fibre spans between Telehouse North and IXN hard down currently, suggesting physical disturbance. We have preemptively shut down links using this whilst it is investigated and repaired. This reduces redundancy around our London ring but as we have multiple other paths, no service impact is expected.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 05/29/2025 12:15PM
The span has been restored and the links have been brought back into service, restoring full redundancy around our London ring.
INVESTIGATING
8 months ago - at 05/29/2025 10:10AM
We are seeing one of our physical fibre spans between Telehouse North and IXN hard down currently, suggesting physical disturbance. We have preemptively shut down links using this whilst it is investigated and repaired. This reduces redundancy around our London ring but as we have multiple other paths, no service impact is expected.
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