Outage in Sinch
Service Degradation - Customer Dashboard - Message Search and Analytics
Resolved Minor
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Outage Details
Components affected
Sinch AnalyticsLatest Updates ( sorted recent to last )
This incident has been resolved.
Incident Start Time: 2025-03-18 17:28 UTC
Incident End Time: 2025-03-19 23:30 UTC
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are writing to inform you that we are currently experiencing a service degradation for the Message Search and Analytics components on the Customer Dashboard.
Impact: Customers may experience missing recent data when performing searches with our Message Search and Analytics tool on dashboard.sinch.com
Our engineers are working to restore service as soon as possible.
We appreciate your patience and apologize for any inconvenience during this period.
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