Outage in Sinch
Service degradation - Analytics on customer dashboard
Resolved MinorIncident Report
Dear Client,
We are writing to inform you that we are currently facing a service degradation for Analytics on the customer dashboard.
Impact: Delayed balance updates and data in Message Search and Analytics on dashboard.sinch.com
Our engineers are working to restore service as soon as possible.
We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/14/2025 03:23AM
This incident has been resolved
Incident Start Time: 2025-05-12 07:05 UTC
Incident End Time: 2025-05-13 22:15 UTC
MONITORING
12 months ago - at 05/13/2025 06:01PM
We are continuing to monitor for any further issues.
MONITORING
12 months ago - at 05/13/2025 01:54PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
12 months ago - at 05/13/2025 01:17PM
We are continuing to investigate this issue.
INVESTIGATING
12 months ago - at 05/13/2025 10:27AM
Dear Client,
We are writing to inform you that we are currently facing a service degradation for Analytics on the customer dashboard.
Impact: Delayed balance updates and data in Message Search and Analytics on dashboard.sinch.com
Our engineers are working to restore service as soon as possible.
We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.
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