Outage in Sinch

Sinch Dashboard Voice Provisioning Failures

Resolved Minor

May 07, 2025 - Started 12 months ago - Lasted about 7 hours
Official incident page

Incident Report

We have identified an issue affecting newly purchased US and Canada numbers in Sinch Dashboard. This issue will allow the user to purchase numbers in the UI or API, but the assignment to the voice application is failing. We are actively working to resolve this. Updates will be provided.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/08/2025 02:36AM

This incident has been resolved.

MONITORING 12 months ago - at 05/08/2025 01:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 05/07/2025 10:10PM

We are actively applying the fix and will confirm once it is deployed.

IDENTIFIED 12 months ago - at 05/07/2025 07:35PM

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