Outage in Sinch
Sinch Dashboard Voice Provisioning Failures
Resolved Minor
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Outage Details
We have identified an issue affecting newly purchased US and Canada numbers in Sinch Dashboard. This issue will allow the user to purchase numbers in the UI or API, but the assignment to the voice application is failing. We are actively working to resolve this. Updates will be provided.
Components affected
Sinch Numbers AdministrationLatest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/08/2025 02:36AM
This incident has been resolved.
MONITORING
4 days ago - at 05/08/2025 01:14AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 05/07/2025 10:10PM
We are actively applying the fix and will confirm once it is deployed.
IDENTIFIED
4 days ago - at 05/07/2025 07:35PM
We have identified an issue affecting newly purchased US and Canada numbers in Sinch Dashboard. This issue will allow the user to purchase numbers in the UI or API, but the assignment to the voice application is failing. We are actively working to resolve this. Updates will be provided.
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