Outage in Sinch

Delivery Issue Paraguay - Tigo

Resolved Minor
May 08, 2025 - Started 25 days ago - Lasted 13 days
Official incident page

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Outage Details

We are currently observing delivery receipts issues for a subset of messages sent towards Tigo Paraguay. Incident Start Time: 2025-05-07 23:52 UTC Impact: Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
Components affected
Sinch SMS - Latin America
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 05/20/2025 11:33PM

This incident has been resolved.

Incident Start Time: 2025-05-07 23:52 UTC
Incident End Time: 2025-05-20 21:55 UTC

INVESTIGATING 13 days ago - at 05/20/2025 12:53AM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 05/19/2025 12:01AM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 05/17/2025 11:05PM

We are continuing to investigate this issue.

INVESTIGATING 16 days ago - at 05/16/2025 10:03PM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 05/15/2025 09:00PM

We are continuing to investigate this issue.

INVESTIGATING 18 days ago - at 05/14/2025 07:06PM

We are continuing to investigate this issue.

INVESTIGATING 19 days ago - at 05/13/2025 05:44PM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 05/13/2025 03:02AM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 05/12/2025 01:02AM

We are continuing to investigate this issue.

INVESTIGATING 22 days ago - at 05/11/2025 12:03AM

We are continuing to investigate this issue.

INVESTIGATING 23 days ago - at 05/09/2025 11:03PM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 05/08/2025 10:09PM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 05/08/2025 12:35PM

We are continuing to investigate this issue.

INVESTIGATING 25 days ago - at 05/08/2025 07:03AM

We are continuing to investigate this issue.

INVESTIGATING 25 days ago - at 05/08/2025 02:05AM

We are continuing to investigate this issue.

INVESTIGATING 25 days ago - at 05/08/2025 12:44AM

We are currently observing delivery receipts issues for a subset of messages sent towards Tigo Paraguay.

Incident Start Time: 2025-05-07 23:52 UTC

Impact: Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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