Outage in Sinch
DI SMS 365 | Operator Services | Potential Delay in delivery of MO, MT and DR traffic | TT#MNOC-59075
Resolved MinorIncident Report
Ticket Number :: MNOC-59075
Services:: SMSx
Description ::
Our internal monitoring has alerted to an incident, Customers may observe potential delay in deliver of MO, MT and DLR traffic.
We are treating this on priority and our concerned team is trying to fix this issue.
Impact ::
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification : Potential Delay in delivery
Incident Start Date & Time (GMT) : 23rd May 2025, 14:08 hrs GMT.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/23/2025 05:52PM
This issue is resolved, and all the services are up and functioning normally.
INVESTIGATING
11 months ago - at 05/23/2025 03:22PM
Ticket Number :: MNOC-59075
Services:: SMSx
Description ::
Our internal monitoring has alerted to an incident, Customers may observe potential delay in deliver of MO, MT and DLR traffic.
We are treating this on priority and our concerned team is trying to fix this issue.
Impact ::
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification : Potential Delay in delivery
Incident Start Date & Time (GMT) : 23rd May 2025, 14:08 hrs GMT.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
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