Outage in Sinch
Site EU3 - Degradation
Resolved MinorIncident Report
We are currently experiencing a performance degradation our EU3 site.
It is advised that clients connect to our redundant EU1 site for the duration of this issue.
Site.
Clients can connect to our EU1 SMSC with the below FQDNs.
Alternative Endpoints:
eu1.smpp.api.sinch.com
eu1.httpsms.api.sinch.com
eu1.httplookup.api.sinch.com
Please contact support if you have any questions.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/18/2025 04:33PM
This incident has been resolved.
Incident Start Time: 2025-06-18 07:10 UTC
Incident End Time: 2025-06-18 10:30 UTC
MONITORING
10 months ago - at 06/18/2025 01:46PM
A fix has been implemented and we are monitoring the results.
Restoration Time: 2025-06-18 10:30 UTC
INVESTIGATING
10 months ago - at 06/18/2025 09:09AM
We are continuing to investigate this issue.
INVESTIGATING
10 months ago - at 06/18/2025 07:58AM
We are currently experiencing a performance degradation our EU3 site.
It is advised that clients connect to our redundant EU1 site for the duration of this issue.
Site.
Clients can connect to our EU1 SMSC with the below FQDNs.
Alternative Endpoints:
eu1.smpp.api.sinch.com
eu1.httpsms.api.sinch.com
eu1.httplookup.api.sinch.com
Please contact support if you have any questions.
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