Outage in Sinch

Delivery Issue U Mobile - Malaysia

Resolved Minor
July 09, 2025 - Started 7 days ago - Lasted about 19 hours
Official incident page

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Outage Details

We are currently observing delivery issues in U Mobile - Malaysia. Incident Start Time: 2025-07-09 15:30 UTC. Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
Components affected
Sinch SMS - APAC
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/10/2025 02:10PM

This incident has been resolved.

Incident Start Time: 2025-07-09 15:30 UTC.

Incident End Time: 2025-07-10 11:48 UTC.

INVESTIGATING 7 days ago - at 07/10/2025 06:15AM

The service has been partially restored while a portion of the international traffic remains degraded.

Partial restoration time: 2025-07-10 00:33 UTC

INVESTIGATING 7 days ago - at 07/10/2025 04:08AM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 07/09/2025 11:51PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 07/09/2025 09:15PM

We are continuing to investigate this issue.

INVESTIGATING 7 days ago - at 07/09/2025 07:06PM

We are currently observing delivery issues in U Mobile - Malaysia.

Incident Start Time: 2025-07-09 15:30 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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