Outage in Sinch

Sinch Service Notification - Network disturbance

Resolved Minor

August 10, 2025 - Started 9 months ago - Lasted about 6 hours
Official incident page

Incident Report

Dear Client, We are writing to inform you that we are currently seeing a network disturbance causing delayed MO/MT/DR delivery. Traffic will be queued internally. Type: Network Disturbance Start Time: 2025-08-10 08:20 UTC End Time: TBA Impact: Clients may experience delays in MO/MT/DR while sending or receiving traffic. In case you need further information, please contact technical support at support@sinch.com.

Components affected

Sinch SMS - APAC Sinch SMS - EMEA

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Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 08/10/2025 04:35PM

This incident has been resolved.

Incident Start Time: 2025-08-10 08:20 UTC
Incident End Time: 2025-08-10 14:14 UTC

MONITORING 9 months ago - at 08/10/2025 12:34PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 08/10/2025 11:04AM

Dear Client,

We are writing to inform you that we are currently seeing a network disturbance causing delayed MO/MT/DR delivery.
Traffic will be queued internally.

Type: Network Disturbance
Start Time: 2025-08-10 08:20 UTC
End Time: TBA

Impact: Clients may experience delays in MO/MT/DR while sending or receiving traffic.

In case you need further information, please contact technical support at support@sinch.com.

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