Outage in Sinch
Service Degradation - US - 10DLC & Campaign provisioning
Resolved MinorIncident Report
Dear Client,
We are currently experiencing issues affecting 10DLC Campaign and Campaign Number provisioning.
Our partners, TCR and nnSR, are experiencing outages and are actively working to resolve them.
Impact:
Customers may be unable to perform campaign provisioning or campaign number provisioning actions at this time.
Components affected
Sinch Campaigns (North America 🇺🇸 / 🇨🇦) Sinch Campaigns API (North America 🇺🇸 / 🇨🇦)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/21/2025 07:42PM
This incident has been resolved.
Incident Start Time: 21/08/2025 11:05 UTC
Incident End Time: 21/08/2025 17:30 UTC
MONITORING
8 months ago - at 08/21/2025 06:36PM
Dear Client,
TCR and nnSR have implemented fixes and we are monitoring the results.
IDENTIFIED
8 months ago - at 08/21/2025 05:47PM
Dear Client,
We are currently experiencing issues affecting 10DLC Campaign and Campaign Number provisioning.
Our partners, TCR and nnSR, are experiencing outages and are actively working to resolve them.
Impact:
Customers may be unable to perform campaign provisioning or campaign number provisioning actions at this time.
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