Outage in Sinch
Service Degradation - Customer Dashboard - Message Search and Analytics
Resolved MinorIncident Report
We are writing to inform you that we are currently experiencing a service degradation for the Message Search and Analytics components on the Customer Dashboard.
Impact: Delayed data in Message Search and Analytics on dashboard.sinch.com
Our engineers are working to restore the service as soon as possible.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 09/07/2025 03:33PM
This incident has been resolved.
Incident Start Time: 2025-09-07 08:42 UTC
Incident End Time: 2025-09-07 14:50 UTC
MONITORING
8 months ago - at 09/07/2025 01:08PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 months ago - at 09/07/2025 10:04AM
We are continuing to investigate this issue.
INVESTIGATING
8 months ago - at 09/07/2025 08:42AM
We are writing to inform you that we are currently experiencing a service degradation for the Message Search and Analytics components on the Customer Dashboard.
Impact: Delayed data in Message Search and Analytics on dashboard.sinch.com
Our engineers are working to restore the service as soon as possible.
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