Outage in Sinch
Service Degradation - Customer Dashboard - Message Search and Analytics
Resolved Minor
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Outage Details
We are writing to inform you that we are currently experiencing a service degradation for the Message Search and Analytics components on the Customer Dashboard.
Impact: Delayed data in Message Search and Analytics on dashboard.sinch.com
Our engineers are working to restore service as soon as possible.
Components affected
Sinch AnalyticsLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/11/2025 11:42AM
This incident has been resolved.
Incident Start Time: 2025-09-11 08:46 UTC
Incident End Time: 2025-09-11 10:10 UTC
MONITORING
2 days ago - at 09/11/2025 10:40AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 09/11/2025 10:39AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 09/11/2025 10:10AM
We are writing to inform you that we are currently experiencing a service degradation for the Message Search and Analytics components on the Customer Dashboard.
Impact: Delayed data in Message Search and Analytics on dashboard.sinch.com
Our engineers are working to restore service as soon as possible.
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