Outage in Sinch

Delivery Issues Germany - Vodafone Germany

Resolved Minor

September 14, 2025 - Started 7 months ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently observing delivery issues in Germany - Vodafone Germany. Incident Start Time: 2025-09-14 20:11 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

Components affected

Sinch SMS - EMEA

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/15/2025 11:47AM

This incident has been resolved.

Incident Start Time: 2025-09-14 20:11 UTC
Incident End Time: 2025-09-15 09:50 UTC

IDENTIFIED 7 months ago - at 09/15/2025 04:39AM

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.

INVESTIGATING 7 months ago - at 09/14/2025 11:34PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/14/2025 09:31PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 09/14/2025 08:27PM

We are currently observing delivery issues in Germany - Vodafone Germany.

Incident Start Time: 2025-09-14 20:11 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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