Outage in Sinch

Delivery issues - United States and Canada

Resolved Minor
September 20, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently observing delivery issues in United States and Canada. Incident Start Time: 2025-09-20 14:12 UTC Impact: Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
Components affected
Sinch SMPP - US
Latest Updates ( sorted recent to last )
RESOLVED about 22 hours ago - at 09/20/2025 07:36PM

This incident has been resolved.

Incident Start Time: 2025-09-20 14:12 UTC
Incident End Time: 2025-09-20 16:25 UTC

MONITORING 1 day ago - at 09/20/2025 05:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 09/20/2025 03:52PM

We are currently observing delivery issues in United States and Canada.

Incident Start Time: 2025-09-20 14:12 UTC

Impact: Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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