Outage in Sinch
US/CA Sites - Number Lookup degradation
Resolved Minor
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Outage Details
We are currently experiencing a performance degradation on our CA and US sites.
Incident Start Time: 2025-10-05 02:20 UTC
Impact: Failed or Delayed MT's/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - US - Toll Free Sinch SMS - CA - Toll Free Sinch SMS - EMEA Sinch SMS - US - 10DLC Sinch SMS - CA - ShortCode Sinch ENUM CA Sinch SMS - US - ShortCode Sinch SMS - APAC Sinch ENUM US Sinch HTTP CA Sinch SMS - LATAM Sinch HTTP USLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/05/2025 12:09PM
This incident has been resolved.
Incident Start Time: 2025-10-05 02:20 UTC
Incident End Time: 2025-10-05 10:57 UTC
MONITORING
1 day ago - at 10/05/2025 10:57AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 10/05/2025 10:09AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 10/05/2025 08:00AM
We are continuing to investigate this issue.
INVESTIGATING
2 days ago - at 10/05/2025 06:47AM
We are currently experiencing a performance degradation on our CA and US sites.
Incident Start Time: 2025-10-05 02:20 UTC
Impact: Failed or Delayed MT's/Late delivery receipts
We will update as soon as we have more information.
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