Outage in Sinch

Delivery Issue Brazil - Claro

Resolved Minor
October 09, 2025 - Started 29 days ago - Lasted about 10 hours
Official incident page

Incident Report

We are currently observing delivery issues in Brazil - Claro. Incident Start Time: 2025-10-09 11:47 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
Components affected
Sinch SMS - LATAM

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 10/09/2025 10:12PM

This incident has been resolved.

Incident Start Time: 2025-10-09 11:47 UTC
Incident End Time: 2025-10-09 22:00 UTC

INVESTIGATING 29 days ago - at 10/09/2025 03:02PM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 10/09/2025 12:30PM

We are currently observing delivery issues in Brazil - Claro.

Incident Start Time: 2025-10-09 11:47 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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