Outage in Sinch

Sinch Deactivation File Service Degradation

Minor
October 10, 2025 - Started 4 days ago
Official incident page

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Outage Details

We are currently observing issues with our Sinch Deactivation File Service and we are investigating. Impact: Clients may experience difficulties retrieving files from the service.
Components affected
Sinch US Disconnect File Service - US
Latest Updates ( sorted recent to last )
INVESTIGATING about 7 hours ago - at 10/14/2025 12:02AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 10/12/2025 11:04PM

We are continuing to investigate this issue.

INVESTIGATING 2 days ago - at 10/11/2025 09:03PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 10/10/2025 08:09PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/10/2025 03:05PM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/10/2025 11:11AM

We are continuing to investigate this issue.

INVESTIGATING 4 days ago - at 10/10/2025 08:43AM

We are currently observing issues with our Sinch Deactivation File Service and we are investigating.

Impact: Clients may experience difficulties retrieving files from the service.

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