Outage in Sinch
Sinch Deactivation File Service Degradation
Resolved MinorIncident Report
We are currently observing issues with our Sinch Deactivation File Service and we are investigating.
Impact: Clients may experience difficulties retrieving files from the service.
Components affected
Sinch US Disconnect File Service - USTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/22/2025 12:34PM
This incident has been resolved.
Incident Start Time: 2025-10-10 08:43 UTC
Incident End Time: 2025-10-20 01:38 UTC
INVESTIGATING
6 months ago - at 10/21/2025 05:02PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/20/2025 03:05PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/19/2025 01:04PM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/18/2025 09:00AM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/17/2025 04:03AM
We are continuing to investigate this issue.
INVESTIGATING
6 months ago - at 10/16/2025 03:01AM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 10/15/2025 02:02AM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 10/14/2025 12:02AM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 10/12/2025 11:04PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 10/11/2025 09:03PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 10/10/2025 08:09PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 10/10/2025 03:05PM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 10/10/2025 11:11AM
We are continuing to investigate this issue.
INVESTIGATING
7 months ago - at 10/10/2025 08:43AM
We are currently observing issues with our Sinch Deactivation File Service and we are investigating.
Impact: Clients may experience difficulties retrieving files from the service.
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