Outage in Sinch
US Site Degradation - US7
Resolved MinorIncident Report
We are writing to inform you that we are experiencing degradation on our US7 site.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - CA - ShortCode Sinch SMS - CA - Toll Free Sinch SMS - US - ShortCode Sinch SMS - US - Toll Free Sinch SMS - US - 10DLCTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/25/2025 02:53AM
This incident has been resolved.
Incident start time: 2025-10-25 00:47 UTC
Incident end time: 2025-10-25 01:22 UTC
MONITORING
6 months ago - at 10/25/2025 02:21AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 months ago - at 10/25/2025 01:55AM
We are writing to inform you that we are experiencing degradation on our US7 site.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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