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Outage in Sinch

MMS Platform - Degradation

Resolved Minor
October 27, 2025 - Started 6 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are writing to inform you that we are experiencing a degradation on our MMS Platform Impact: Customers may experience issues when sending MMS We are working on resolving this issue and will provide further updates.
Components affected
Sinch MMS Sinch MMS - US Sinch MMS - AU Sinch MMS - CA

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/27/2025 02:27PM

This incident has been resolved.

Incident Start Time: 2025-10-27 09:00 UTC
Incident End Time: 2025-10-27 14:00 UTC

MONITORING 6 months ago - at 10/27/2025 02:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 6 months ago - at 10/27/2025 12:44PM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 10/27/2025 11:04AM

We are continuing to investigate this issue.

INVESTIGATING 6 months ago - at 10/27/2025 09:54AM

We are writing to inform you that we are experiencing a degradation on our MMS Platform

Impact: Customers may experience issues when sending MMS

We are working on resolving this issue and will provide further updates.

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