Outage in Sinch

MMS Platform - Degradation

Minor
October 27, 2025 - Started about 3 hours ago
Official incident page

Incident Report

We are writing to inform you that we are experiencing a degradation on our MMS Platform Impact: Customers may experience issues when sending MMS We are working on resolving this issue and will provide further updates.
Components affected
Sinch MMS - US Sinch MMS - CA Sinch MMS - AU Sinch MMS

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Latest Updates ( sorted recent to last )
INVESTIGATING 11 minutes ago - at 10/27/2025 12:44PM

We are continuing to investigate this issue.

INVESTIGATING about 2 hours ago - at 10/27/2025 11:04AM

We are continuing to investigate this issue.

INVESTIGATING about 3 hours ago - at 10/27/2025 09:54AM

We are writing to inform you that we are experiencing a degradation on our MMS Platform

Impact: Customers may experience issues when sending MMS

We are working on resolving this issue and will provide further updates.

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