Outage in Sinch
Service Degradation - WhatsApp template
Resolved MinorIncident Report
Dear Client,
We are currently experiencing issues impacting the WhatsApp template creation.
Customers may experience issues such as: Unable to see or create campaigns.
Incident Start Time: 16:28 UTC
Our engineering team are working to restore full functionality as soon as possible.
For any inquiries, please contact support@sinch.com.
Components affected
Sinch WhatsAppNeed to monitor Sinch outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 11/19/2025 08:05PM
This incident has been resolved.
Incident Start Time: 16:28 UTC
Incident End Time: 19:00 UTC
INVESTIGATING
4 months ago - at 11/19/2025 06:29PM
Dear Client,
We are currently experiencing issues impacting the WhatsApp template creation.
Customers may experience issues such as: Unable to see or create campaigns.
Incident Start Time: 16:28 UTC
Our engineering team are working to restore full functionality as soon as possible.
For any inquiries, please contact support@sinch.com.
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