Outage in Sinch

Delivery issues United States - Verizon

Resolved Minor

December 01, 2025 - Started 3 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently observing delivery issues related to toll free traffic sent to Verizon-US. Incident Start Time: 2025-12-01 16:58 UTC Impact SMS: Clients may experience delayed or failed toll free traffic towards Verizon-US We will update as soon as we have more information.

Components affected

Sinch SMS - US - Toll Free

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 12/02/2025 02:41AM

This incident has been resolved.

Incident Start Time: 2025-12-01 16:58 UTC
Incident End Time: 2025-12-02 01:29 UTC

INVESTIGATING 3 months ago - at 12/02/2025 12:02AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 12/01/2025 09:09PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 12/01/2025 07:18PM

We are currently observing delivery issues related to toll free traffic sent to Verizon-US.

Incident Start Time: 2025-12-01 16:58 UTC

Impact SMS: Clients may experience delayed or failed toll free traffic towards Verizon-US

We will update as soon as we have more information.

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