Outage in Sinch

Service Degradation - Customer Dashboard

Resolved Minor

February 03, 2026 - Started 3 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com. Start Time: 2026-02-03, 14:50 UTC Impact: Numbers Administration, SMS Administration, and Analytics is currently degraded. Our engineering team is working to restore full functionality as soon as possible. For any inquiries, please contact support@sinch.com.

Components affected

Sinch SMS Administration Sinch Numbers Administration Sinch Analytics

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/03/2026 08:24PM

This incident has been resolved.

Start Time: 2026-02-03 14:50 UTC
End Time: 2026-02-03 16:12 UTC

MONITORING 3 months ago - at 02/03/2026 04:29PM

We can observe that functionality has been restored.

Start Time: 2026-02-03 14:50 UTC
Restored time: 2026-02-03 16:12 UTC

We will continue to monitor for any further issues.

INVESTIGATING 3 months ago - at 02/03/2026 03:36PM

We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com.

Start Time: 2026-02-03, 14:50 UTC

Impact: Numbers Administration, SMS Administration, and Analytics is currently degraded.

Our engineering team is working to restore full functionality as soon as possible.

For any inquiries, please contact support@sinch.com.

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