Outage in Sinch

Delivery Issue Colombia - Claro

Resolved Minor

February 06, 2026 - Started 3 days ago - Lasted about 20 hours
Official incident page

Incident Report

We are currently observing delivery issues in Colombia - Claro. Incident Start Time: 2026-02-06 14:55 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

Components affected

Sinch SMS - LATAM

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 02/07/2026 12:34PM

This incident has been resolved.

Incident Start Time: 2026-02-06 14:55 UTC
Incident End Time: 2026-02-07 12:22 UTC

MONITORING 2 days ago - at 02/07/2026 10:00AM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 02/07/2026 01:24AM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 02/06/2026 07:35PM

We are continuing to monitor for any further issues.

MONITORING 3 days ago - at 02/06/2026 05:27PM

Network functionality has been restored and we are monitoring the results.

INVESTIGATING 3 days ago - at 02/06/2026 04:12PM

We are currently observing delivery issues in Colombia - Claro.

Incident Start Time: 2026-02-06 14:55 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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