Outage in Sinch
Delivery Issue Paraguay - Tigo
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues with the Tigo carrier in Paraguay from February 22-24, 2026, lasting approximately 48.7 hours. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts for the LATAM SMS service. A fix was implemented and monitored before the issue was fully resolved on February 24th.
We are currently observing delivery issues in Paraguay - Tigo.
Incident Start Time: 2026-02-22 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/24/2026 05:15AM
This incident is now resolved.
Incident start time: 2026-02-22 04:00 UTC
Incident end time: 2026-02-24 04:22 UTC
If you have any questions, please contact us at support@sinch.com
MONITORING
2 months ago - at 02/24/2026 03:57AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
2 months ago - at 02/23/2026 11:05PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 02/22/2026 10:00PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 02/22/2026 01:42PM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 02/22/2026 09:05AM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 02/22/2026 06:07AM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 02/22/2026 04:34AM
We are currently observing delivery issues in Paraguay - Tigo.
Incident Start Time: 2026-02-22 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Latest Sinch outages
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR || MNOC-63975 - 1 day ago
Delivery issue - Telia Sweden - 4 days ago
Delivery issue - Telia Norway - 4 days ago
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953 - 5 days ago
Delivery Issue Mexico - AT&T - 5 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
