Sinch experienced SMS delivery issues with AT&T Mexico from 08:35 to 12:21 UTC on February 24, 2026, lasting approximately 4.7 hours. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts for SMS services in the LATAM region. The service was fully restored and the incident was resolved by 13:57 UTC.
This incident is now resolved.
Incident Start Time: 2026-02-24 08:35 UTC
Incident End time: 2026-02-24 12:21 UTC
We are currently observing delivery issues in AT&T - Mexico.
Incident Start Time: 2026-02-24 08:35 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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