Outage in Sinch
Delivery Issue Costa Rica - Claro
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues with the Claro network in Costa Rica from 02:58 to 03:51 UTC on February 25, 2026. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing or late delivery receipts for SMS services in the LATAM region. The service was restored after approximately 53 minutes.
We are currently observing delivery issues in Costa Rica - Claro.
Incident Start Time: 2026-02-25 02:58 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/25/2026 04:58AM
This incident has been resolved.
Incident Start Time: 2026-02-25 02:58 UTC
Incident End Time: 2026-02-25 03:51 UTC
INVESTIGATING
2 months ago - at 02/25/2026 03:46AM
We are currently observing delivery issues in Costa Rica - Claro.
Incident Start Time: 2026-02-25 02:58 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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