Outage in Sinch

Delivery Issue Germany - O2

Resolved Minor

March 06, 2026 - Started 29 days ago - Lasted about 13 hours
Official incident page

Incident Report

Summary AI Generated

Sinch experienced SMS delivery issues specifically affecting O2 network users in Germany, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident impacted the SMS EMEA service component and lasted 12.7 hours before being resolved.

We are currently observing delivery issues in Germany - O2. Incident Start Time: 2026-03-06 00:00 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

Components affected

Sinch SMS - EMEA

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Latest Updates ( sorted recent to last )

INVESTIGATING 29 days ago - at 03/06/2026 12:15PM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 03/06/2026 07:13AM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 03/06/2026 06:03AM

We are currently observing delivery issues in Germany - O2.

Incident Start Time: 2026-03-06 00:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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