Outage in Sinch

Delivery Issue United States - Verizon Wireless

Resolved Minor

March 06, 2026 - Started 29 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Sinch experienced delivery issues with Verizon Wireless in the United States from 04:20 to 15:07 UTC on March 6, 2026, lasting 6.2 hours. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts for SMS services including US ShortCode and 10DLC. Performance was restored and the incident was resolved after continued monitoring confirmed normal operations.

We are currently observing delivery issues in United States - Verizon Wireless. Incident Start Time: 2026-03-06 04:20 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.

Components affected

Sinch SMS - US - 10DLC Sinch SMS - US - ShortCode

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Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 03/06/2026 03:57PM

This incident has been resolved.

Incident Start Time: 2026-03-06 04:20 UTC
Incident End Time: 2026-03-06 15:07 UTC

MONITORING 29 days ago - at 03/06/2026 03:38PM

We can observe that performance is restored.

Incident Restoration Time: 2026-03-06 15:07 UTC

We will continue to monitor for any further disturbances.

INVESTIGATING 29 days ago - at 03/06/2026 03:11PM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 03/06/2026 11:10AM

We are continuing to investigate this issue.

INVESTIGATING 29 days ago - at 03/06/2026 09:49AM

We are currently observing delivery issues in United States - Verizon Wireless.

Incident Start Time: 2026-03-06 04:20 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

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