Outage in Sinch
EU1 Site Degradation
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced degradation on their EU1 site from 01:54 to 09:47 UTC on March 7, 2026, lasting 8.3 hours. The incident affected SMPP services in the EU region, causing delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts. The service degradation was resolved after investigation and monitoring throughout the incident period.
We are currently experiencing a degradation on our EU1 site.
Incident Start Time: 2026-03-07 01:54 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 03/07/2026 10:34AM
This incident has been resolved.
Incident Start Time: 2026-03-07 01:54 UTC
Incident End Time: 2026-03-07 09:47 UTC
INVESTIGATING
28 days ago - at 03/07/2026 06:56AM
We are continuing to investigate this issue.
INVESTIGATING
28 days ago - at 03/07/2026 04:06AM
We are continuing to investigate this issue.
INVESTIGATING
28 days ago - at 03/07/2026 02:20AM
We are currently experiencing a degradation on our EU1 site.
Incident Start Time: 2026-03-07 01:54 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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