Outage in Sinch

Incident Notification – Sinch Contact Pro (EU)

Resolved Minor

March 10, 2026 - Started about 6 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Sinch Contact Pro experienced service disruption and degraded performance in the EU region starting at 08:00 UTC. The incident affected customers' ability to use the contact center service normally. The issue was resolved after 1.1 hours of investigation by the operations team.

We are currently investigating an issue affecting Sinch Contact Pro. Customers may experience service disruption or degraded performance. Our operations team is actively working to identify the root cause. Incident Start time: 08:00 UTC Thank you for your patience. Sinch Contact Pro Team

Components affected

Sinch Contact Pro - EU (Europe)

Need to monitor Sinch outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 5 hours ago - at 03/10/2026 01:06PM

This incident has been resolved.

INVESTIGATING about 6 hours ago - at 03/10/2026 12:02PM

We are currently investigating an issue affecting Sinch Contact Pro. Customers may experience service disruption or degraded performance.

Our operations team is actively working to identify the root cause.
Incident Start time: 08:00 UTC

Thank you for your patience.
Sinch Contact Pro Team

Latest Sinch outages

Delivery Issue Germany - O2 - about 4 hours ago

Delivery Issue Djibouti - Evatis - about 19 hours ago

DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-63436 - about 21 hours ago

Sinch Engage - Inbox Degradation - 1 day ago

Delivery Issue Mongolia - Unitel - 2 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook