Outage in Sinch

Service Degradation - Customer Dashboard - Message Search

Minor

March 13, 2026 - Started about 2 hours ago
Official incident page

Incident Report

We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com. Impact: Customer may experience missing recent data when performing searches with the Message Search tool on dashboard.sinch.com Our engineering team is working to restore full functionality as soon as possible. Incident Start Time: 2026-03-13 10:50 UTC For any inquiries, please contact support@sinch.com.

Components affected

Sinch SMS Administration

Need to monitor Sinch outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

INVESTIGATING about 2 hours ago - at 03/13/2026 12:30PM

We are currently facing a service degradation on the customer dashboard, Dashboard.sinch.com.

Impact: Customer may experience missing recent data when performing searches with the Message Search tool on dashboard.sinch.com

Our engineering team is working to restore full functionality as soon as possible.

Incident Start Time: 2026-03-13 10:50 UTC

For any inquiries, please contact support@sinch.com.

Latest Sinch outages

Delivery Issue Isle of Man - Manx Telecom - 1 day ago

Delivery Issue Djibouti - Evatis - 2 days ago

Delivery Issue Germany - O2 - 3 days ago

Incident Notification – Sinch Contact Pro (EU) - 3 days ago

Delivery Issue Djibouti - Evatis - 4 days ago

Stop wasting hours on 'is it us or them?'

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6020 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook