Outage in Sinch
Delivery Issue Philippines - Globe Telecom
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues with Globe Telecom in the Philippines from March 13, 2026 at 19:16 UTC, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident affected SMS services in the APAC region and was resolved after 4.4 hours on March 14, 2026 at 00:24 UTC.
We are currently observing delivery issues in Philippines - Globe Telecom.
Incident Start Time: 2026-03-13 19:16 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - APACTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/14/2026 12:24AM
This incident has been resolved.
Incident Start Time: 2026-03-13 19:16 UTC
Incident Start End: 2026-03-13 22:12 UTC
INVESTIGATING
about 2 months ago - at 03/13/2026 09:33PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 03/13/2026 08:02PM
We are currently observing delivery issues in Philippines - Globe Telecom.
Incident Start Time: 2026-03-13 19:16 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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