Sinch experienced SMS delivery issues with Bouygues Telecom in France from 05:00 to 07:13 UTC on March 19, 2026. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts for the SMS - EMEA service component. The issue was resolved after approximately 2 hours and 13 minutes.
This incident has been resolved.
Incident Start Time: 2026-03-19 05:00 UTC
Incident End Time: 2026-03-19 07:13 UTC
We are currently observing delivery issues in France - Bouygues Telecom.
Incident Start Time: 2026-03-19 05:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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