Sinch experienced SMS delivery issues with Globe Telecom in the Philippines from 12:11 to 13:20 UTC on March 24, 2026. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing or late delivery receipts for SMS services in the APAC region. The issue was resolved after approximately 1.6 hours.
This incident has been resolved.
Incident Start Time: 2026-03-24 12:11 UTC
Incident End Time: 2026-03-24 13:20 UTC
We are currently observing delivery issues in Philippines - Globe Telecom
Incident Start Time: 2026-03-24 12:11 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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