Outage in Sinch
Service Degradation - Customer Dashboard
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced a service degradation affecting number purchases and provisioning, including North American Porting, on their customer dashboard (Dashboard.sinch.com). The incident impacted the Numbers Administration component and lasted approximately 2 hours and 4 minutes, from 16:15 UTC to 18:19 UTC on March 25, 2026. The issue was resolved and full functionality was restored.
Dear Client,
We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com.
Incident Start Time: 2026-03-25 16:15 UTC
Our teams are actively working to resolve the issue and restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience.
Components affected
Sinch Numbers AdministrationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/25/2026 06:32PM
This incident has been resolved.
Incident Start Time: 2026-03-25 16:15 UTC
Incident End Time: 2026-03-25 18:19 UTC
INVESTIGATING
about 1 month ago - at 03/25/2026 05:41PM
Dear Client,
We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com.
Incident Start Time: 2026-03-25 16:15 UTC
Our teams are actively working to resolve the issue and restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience.
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