Outage in Sinch
Service Degradation - Customer Dashboard
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced a service degradation affecting number purchases and provisioning, including North American Porting, on their customer dashboard (Dashboard.sinch.com). The incident impacted the Numbers Administration component and lasted approximately 2 hours and 4 minutes, from 16:15 UTC to 18:19 UTC on March 25, 2026. The issue was resolved and full functionality was restored.
Dear Client,
We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com.
Incident Start Time: 2026-03-25 16:15 UTC
Our teams are actively working to resolve the issue and restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience.
Components affected
Sinch Numbers AdministrationNeed to monitor Sinch outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/25/2026 06:32PM
This incident has been resolved.
Incident Start Time: 2026-03-25 16:15 UTC
Incident End Time: 2026-03-25 18:19 UTC
INVESTIGATING
1 day ago - at 03/25/2026 05:41PM
Dear Client,
We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com.
Incident Start Time: 2026-03-25 16:15 UTC
Our teams are actively working to resolve the issue and restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience.
Latest Sinch outages
Delivery Issue Netherlands - Odido - about 14 hours ago
Delivery Issue Sweden - Tele2Comviq - about 15 hours ago
Delivery Issue Mexico - AT&T - 1 day ago
Service Disruption Notice – US Test Short Code 10907 - 2 days ago
Service Disruption – Sinch Engage - 2 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
