Outage in Sinch
Delivery Issue Reunion - Orange
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues with the Orange network in Reunion, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident affected SMS services in the EMEA region for approximately 4.7 hours from April 29, 2026 at 22:58 UTC until resolution on April 30, 2026 at 08:11 UTC.
We are currently observing delivery issues in Reunion - Orange
Incident Start Time: 2026-04-29 22:58 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 04/30/2026 08:11AM
This incident has been resolved.
Incident Start Time: 2026-04-29 22:58 UTC
Incident Start End: 2026-04-30 05:11 UTC
INVESTIGATING
1 day ago - at 04/30/2026 04:42AM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 04/30/2026 03:34AM
We are currently observing delivery issues in Reunion - Orange
Incident Start Time: 2026-04-29 22:58 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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