Outage in Sinch
Delivery issues Vodafone - Germany
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues specifically affecting Vodafone customers in Germany, resulting in delayed mobile-terminated and mobile-originated messages, along with missing or late delivery receipts. The incident lasted approximately 4.4 hours from May 11, 2026 at 23:49 UTC until May 12, 2026 at 04:13 UTC, with traffic restored and the service returning to normal operations.
We are currently observing delivery issues in Germany - Vodafone
Incident Start Time: 2026-05-11 23:49 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 05/12/2026 05:02AM
This incident has been resolved.
Incident Start Time: 2026-05-11 23:49 UTC.
Incident End Time: 2026-05-12 04:13 UTC.
MONITORING
4 days ago - at 05/12/2026 03:14AM
Traffic has been restored and we are monitoring until it stabilizes.
INVESTIGATING
4 days ago - at 05/12/2026 01:56AM
We are currently observing delivery issues in Germany - Vodafone
Incident Start Time: 2026-05-11 23:49 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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