Outage in Sinch
Delivery Issue Brazil - TIM Brazil
Resolved MinorIncident Report
Summary AI Generated
**Sinch – TIM Brazil Delivery Issue (July 17, 2026)** A minor incident affecting SMS delivery on the TIM Brazil network began at 03:45 UTC on July 17, 2026, lasting approximately 10.8 hours. The issue caused delayed outbound and inbound messages, along with missing and late delivery receipts for SMS traffic in the LATAM region. The incident was resolved at 15:49 UTC the same day.
We are currently observing delivery issues in Brazil - TIM Brazil
Incident Start Time: 2026-07-17 03:45 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/17/2026 03:50PM
This incident has been resolved.
Incident Start Time: 2026-07-17 03:45 UTC.
Incident Start Time: 2026-07-17 15:49 UTC.
INVESTIGATING
8 days ago - at 07/17/2026 10:02AM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 07/17/2026 07:08AM
We are continuing to investigate this issue
INVESTIGATING
8 days ago - at 07/17/2026 05:01AM
We are currently observing delivery issues in Brazil - TIM Brazil
Incident Start Time: 2026-07-17 03:45 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
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