Outage in Sinch
Delivery Issue Italy - Fastweb
Resolved MinorIncident Report
Summary AI Generated
SMS delivery issues were observed on the Sinch platform affecting the Fastweb network in Italy, lasting approximately 7.6 hours from 04:34 to 12:31 UTC on July 20, 2026. The impact included delayed outbound and inbound messages, as well as missing and late delivery receipts. The incident was resolved by 12:33 UTC with no further action required.
We are currently observing delivery issues in Italy - Fastweb.
Incident Start Time: 2026-07-20 04:34 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/20/2026 12:33PM
This incident has been resolved.
Incident Start Time: 2026-07-20 04:34 UTC
Incident End Time: 2026-07-20 12:31 UTC
INVESTIGATING
5 days ago - at 07/20/2026 05:03AM
We are currently observing delivery issues in Italy - Fastweb.
Incident Start Time: 2026-07-20 04:34 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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