Outage in Sinch
Service Degradation - Customer Dashboard
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced a 39-minute service degradation affecting the Pricing, Country Information, and Message Search modules within the SMS Administration customer dashboard. The incident began at 06:09 UTC on July 23, 2026, and was resolved by 06:46 UTC the same day.
We are writing to inform you that we are observing issues for Pricing, Country Information and Message Search modules on the customer dashboard.
We apologize for any inconvenience this may have caused and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Components affected
Sinch SMS AdministrationTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/23/2026 06:46AM
This incident has been resolved.
Incident End Time: 2026-07-23 06:40 UTC
INVESTIGATING
2 days ago - at 07/23/2026 06:09AM
We are writing to inform you that we are observing issues for Pricing, Country Information and Message Search modules on the customer dashboard.
We apologize for any inconvenience this may have caused and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
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