Outage in Sinch
Delivery Issue - Guadeloupe - Outremer Telecom
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues on the Outremer Telecom network in Guadeloupe lasting approximately 4 hours, from 06:05 to 10:17 UTC on July 18, 2026. The incident affected the LATAM SMS component, causing delayed inbound and outbound messages, as well as missing and late delivery receipts. The incident was resolved by 10:17 UTC.
We are currently observing delivery issues in Guadeloupe - Outremer Telecom
Incident Start Time: 2026-07-18 06:05
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/18/2026 12:22PM
This incident has been resolved.
Incident Start Time: 2026-07-18 06:05 UTC
Incident End Time: 2026-07-18 10:17 UTC
INVESTIGATING
7 days ago - at 07/18/2026 09:22AM
We are continuing to investigate this issue.
INVESTIGATING
7 days ago - at 07/18/2026 07:24AM
We are currently observing delivery issues in Guadeloupe - Outremer Telecom
Incident Start Time: 2026-07-18 06:05
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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