Outage in Sinch
Delivery Issue Germany - O2 Germany
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues affecting O2 Germany subscribers from August 3 at 21:53 UTC, lasting approximately 4.1 hours. The incident impacted mobile-terminated and mobile-originated messages, along with missing and delayed delivery receipts on the SMS EMEA component. The issue was resolved by August 4 at 03:30 UTC.
We are currently observing delivery issues in Germany - O2 Germany.
Incident Start Time: 2026-08-03 21:53 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/04/2026 04:17AM
This incident has been resolved.
Incident Start Time: 2026-08-03 21:53 UTC
Incident End Time: 2026-08-04 03:30 UTC
INVESTIGATING
4 days ago - at 08/04/2026 04:07AM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 08/04/2026 02:00AM
We are continuing to investigate this issue.
INVESTIGATING
4 days ago - at 08/04/2026 12:14AM
We are currently observing delivery issues in Germany - O2 Germany.
Incident Start Time: 2026-08-03 21:53 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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