Outage in Sinch
Sinch Engage - Platform Degradation
Resolved MinorIncident Report
Summary AI Generated
On August 6, 2026, Sinch Engage experienced a platform degradation lasting approximately 4.5 hours, during which sections of The Hub dashboard were inaccessible or impaired. The incident began at 13:46 UTC and was resolved by 18:19 UTC.
We are writing to inform you that we are experiencing a service degradation impacting the Sinch Engage platform.
Impact: Customers may experience that some sections of the Sinch Engage dashboard are currently degraded.
Incident Start Time: 2026-08-06 13:46 UTC
We are actively investigating and will provide further updates as more information becomes available.
Components affected
Sinch The HubTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/06/2026 06:28PM
This incident has been resolved.
Incident Start Time: 2026-08-06 13:46 UTC
Incident End Time: 2026-08-06 18:19 UTC
INVESTIGATING
1 day ago - at 08/06/2026 05:07PM
We are writing to inform you that we are experiencing a service degradation impacting the Sinch Engage platform.
Impact: Customers may experience that some sections of the Sinch Engage dashboard are currently degraded.
Incident Start Time: 2026-08-06 13:46 UTC
We are actively investigating and will provide further updates as more information becomes available.
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