Outage in Sinch
Delivery Issue Guernsey - Sure Guernsey
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues on the Sure Guernsey network lasting approximately 1.1 hours, beginning at 22:50 UTC on August 4, 2026. The incident affected outbound and inbound messages, as well as delivery receipts, which were delayed or missing entirely. The issue was resolved by 01:02 UTC on August 5, 2026.
We are currently observing delivery issues in Guernsey - Sure Guernsey.
Incident Start Time: 2026-08-04 22:50 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/05/2026 01:30AM
This incident has been resolved.
Incident Start Time: 2026-08-04 22:50 UTC
Incident End Time: 2026-08-05 01:02 UTC
INVESTIGATING
3 days ago - at 08/05/2026 12:26AM
We are currently observing delivery issues in Guernsey - Sure Guernsey.
Incident Start Time: 2026-08-04 22:50 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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