Outage in Sinch
Delivery Issue Guadeloupe - Orange
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues on the Orange network in Guadeloupe lasting approximately 8.9 hours, from 04:21 to 14:20 UTC on October 7, 2026. The incident affected outbound and inbound messages, with delays and missing or late delivery receipts impacting the SMS EMEA component. The incident was resolved by 15:19 UTC.
We are currently observing delivery issues in Guadeloupe - Orange.
Incident Start Time: 2026-10-07 04:21 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 10/07/2026 03:19PM
This incident has been resolved.
Incident Start Time: 2026-10-07 04:21 UTC
Incident End Time: 2026-10-07 14:20 UTC
INVESTIGATING
10 days ago - at 10/07/2026 11:40AM
We are continuing to investigate this issue.
INVESTIGATING
10 days ago - at 10/07/2026 08:15AM
We are continuing to investigate this issue.
INVESTIGATING
10 days ago - at 10/07/2026 06:50AM
We are currently observing delivery issues in Guadeloupe - Orange.
Incident Start Time: 2026-10-07 04:21 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
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