Sinch experienced SMS delivery issues affecting the Spark network in New Zealand for approximately 1.4 hours on October 11, 2026. The incident impacted outbound and inbound message delivery, along with missing and delayed delivery receipts within the APAC SMS infrastructure. The issue was resolved by 17:25 UTC with no further action required.
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This incident has been resolved.
Incident Start Time: 2026-10-11 16:09 UTC
Incident End Time: 2026-10-11 17:25 UTC
We are currently observing delivery issues in New Zealand - Spark
Incident Start Time: 2026-10-11 16:09 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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