Sinch experienced a delivery issue affecting SMS Short Code and Toll-Free traffic to AT&T in the United States, where clients encountered delayed or missing delivery receipts. The incident lasted approximately 3 hours and 47 minutes (13:59–17:46 UTC on October 7, 2026), with a fix implemented and monitored before full resolution was confirmed. The incident was fully resolved by 22:06 UTC.
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This incident has been resolved.
Incident Start Time: 2026-10-07 13:59 UTC
Incident End Time: 2026-10-07 17:46 UTC
A fix has been implemented and we are monitoring the results.
We are currently observing delivery issues in USA - AT&T.
Incident Start Time: 2026-10-07 13:59 UTC
Impact: Clients may experience delayed or missing delivery receipts for Short Code and Toll-Free traffic towards AT&T United States.
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
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