Outage in Sinch
Delivery Issue - France
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues affecting France on November 5, 2026, lasting approximately 4 hours and impacting the EMEA SMS component. The incident caused delayed outbound messages (MTs), delayed inbound messages (MOs), and late delivery receipts. A fix was implemented and the incident was fully resolved by 14:31 UTC.
We are currently observing delivery issues towards France
Incident Start Time: 2026-11-05 08:59 UTC
Impact: Delayed MT's/Delayed MO's/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 11/05/2026 02:31PM
This incident has been resolved.
Incident Start Time: 2026-11-04 15:08 UTC
Incident End Time: 2026-11-05 12:46 UTC
MONITORING
9 days ago - at 11/05/2026 01:50PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
9 days ago - at 11/05/2026 12:31PM
We are continuing to investigate this issue.
INVESTIGATING
9 days ago - at 11/05/2026 10:26AM
We are currently observing delivery issues towards France
Incident Start Time: 2026-11-05 08:59 UTC
Impact: Delayed MT's/Delayed MO's/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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